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  Important Notes When Installing Version 3
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New Installations
 

A brand new DSX-80/160 CPU or DSX-40 cabinet will likely have factory-installed Version 2 software.

To update your new system to Version 3:

  1. Install and power-up the system normally, following the applicable Installation Instructions.
  2. Download Version 3 System Software and System Administrator.
  3. Following these instructions, update the system to Version 3.
  4. When the update is complete, initialize the system.
    • This will insure that the Version 3 numbering plan is enabled (e.g., extensions start at 301).
    • If you don't initialize, the system will run Version 3 software using the Version 2 numbering plan (extensions start at 300).

A Version 3 database is not backward compatible with any prior version.

To update an existing system, see Upgrading Existing Version 2 Installations below.

Upgrading Existing Version 2 Installations
 

Version 3 system software is compatible with an existing Version 2 database. When upgrading from Version 2 to Version 3, extension and group numbers will not change. For example, extension 300 in Version 2 will still be extension 300 after the upgrade.

To update your existing Version 2 system to Version 3:

  1. Using the Version 2 System Administrator, download the entire database and store the file in a safe place.
  2. Download Version 3 System Software and System Administrator.
    • You can install the Version 2 and Version 3 System Administrator on the same PC. They will not interfere.
    • Do not load the Version 2 database into the Version 3 System Administrator. If you do, options unique to Version 2 (such as Answer Tables) will be lost.
  3. Following these instructions, update the system to Version 3 but do not initialize the system when the update completes.
  4. Here's what you should expect when the system restarts:
    • A extension, Ring Group, and UCD Group extension numbers have not changed.
    • Answer Table programming is remapped to the new Line Schedules.
    • IntraMail incoming and outgoing messages are retained.

A Version 3 database is not backward compatible with any prior version. If you want to revert to Version 2, you can only use the database you saved in step 1 above.

Upgrading Your IntraMail or IntraMail Pro Voice Prompts
 

Version 3 IntraMail features will not be available until you upgrade the voice prompts on your IntraMail CompactFlash. To upgrade the prompts:

  1. Using the latest Version 3 System Administrator available, connect to the system.
    • In some installations, you may find connecting over Ethernet to be more reliable.
  2. Click Online: IntraMail: Update.
  3. Select the prompt file that you want to use for the update (normally English_2.1.imp).
  4. Click Open.
    • The prompt file will immediately start uploading to the compact flash
  5. When the update completes, click Finish.
  6. Reset the system.

Each prompt file takes about 10 minutes to upload and uses about 5MB of space on the IntraMail CompactFlash.

 

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